Qualetel provides result-oriented Collections and Recovery solutions to Fortune 1000 companies across various industries. Our strategic methods, supported by industry business intelligence, enable us to transport remarkable outcomes while building the brand of the clients with whom we work.

We identify that the management of collections is often a laborious, costly, and resource-intensive course for businesses, but efficient and operative management of collections is critical for delivering a positive customer experience. As one of the best Collections service providers, Qualetel has the solution that delivers what our clients are aiming to.

Qualetel has carefully developed services that meet client-specific needs. These programs are flexible in design and are unique for each customer. Careful analysis and due diligence are conducted for each client before recommending a specific service to address their needs.

We have 20 years of experience associating with leading global financial institutions, healthcare providers, and universities, who count on us to deliver and achieve their goals with our commitments to produce services with quality and compliance.

Our vision is to accomplish maximize financial recovery output and deliver great service for our clients’ customers. Our scalable, flexible delivery model offers clients a customized combination of on-shore and off-shore staffing models – which we can adapt to their requirements. Our services include B2B and B2C verticals with more than a decade of experience on credit cards, bank cards, private label retail cards, automotive loans, personal loans, overdraft accounts, and mortgage debt collections.

All staff is monitored on a daily basis. Compliance is achieved by quality control testing to ensure we are following all state laws in regards to debt collection and insurance billing. In addition, this office monitors the Fair Debt Collection Practices Act (FDCPA), which is the Federal legislation governing debt collection.

We have also delivered healthcare collection services for 10+ years, serving a range of healthcare providers including hospitals, physician groups, large national healthcare systems, small rural hospitals, and government facilities. We also have a proven record in collections, default management, prevention services, and recovery solutions to clients in the higher.

We did Debt Collections for both verticals B2B & B2C:

• Consumer debts.
• Credit card debts,
• Medical debts,
• Student and Personal loans debts.
• Telecom Debts
• Utility Debts
• Auto loans.